Senior Care Insurance Services

By Woodrow Wilcox On October 12, 2017, I worked with a client from Valparaiso to investigate why he was getting a bill for over $1,200. A few days before this, the client brought some papers to our insurance agency office in Valparaiso. That insurance office brought the medical bill papers to me to review. I asked the client to come to my office so that we could phone Medicare together. In that call,…

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By Woodrow Wilcox On October 10, 2017, I received an inquiry from a client in Michigan City. He wanted to know why he got a bill for $228 when the original amount of the bill was $354. I reviewed the papers and phoned the client’s insurance company at the same time. What was the problem? Medicare refused to cover a vaccination for the senior citizen client. So, a government policy prevented coverage…

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By Woodrow Wilcox On October 12, 2017, I researched a medical bill problem for a senior citizen from Gary, Indiana. The bill was from a hospital in Texas for $1,525. Our client went to Texas to visit his son. He needed medical services while on the visit. The bill was from a collection firm on behalf of the hospital. In my research of the bill, I learned that neither the insurance company nor Medicare…

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By Woodrow Wilcox On October 4, 2017, I received two thank you notes from clients that I had helped with Medicare related matters. One was from a senior citizen in Portage. She thanked me for helping her with her Medicare related medical bill problem. She told me that so many of her friends are having Medicare related medical bill problems, too. But, they are afraid to change insurance companies for…

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By Woodrow Wilcox On September 29, 2017, I wrote a letter to a woman to explain to her that I could not help her husband with a medical bill problem. Over a year ago, the husband visited our Valparaiso office. Our agent there took the time to listen to him and explain some options for him to consider. He did not return to our office. Instead, he signed for insurance online. The wife visited our Valparaiso…

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By Woodrow Wilcox A senior citizen client from Crown Point, Indiana brought a bill to me and asked me for help. The bill was from a hospital in Illinois. The bill told the client that he owed $1,279.05. I reviewed all the papers that the client brought. Not only did he have the bill, but other papers including a badly typed medical claims form. I found two major mistakes in the billing information…

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By Woodrow Wilcox I want to tell you about the second fattest case file in my office. It is two inches thick with medical bills, my letters to correct medical bills, and other papers. The file is about a woman who was 88 years old and recently passed away. She lived in Valparaiso, Indiana. A couple years ago, her husband phoned me to complain that her medical bills were not being paid properly. Her…

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